Returns

Return Policy

At Chiragh Apparel, we want you to love your purchase. If for any reason you are not completely satisfied, we offer returns within 14 days from the date of delivery.

How to Return Your Item

To initiate a return, please email us at chiraghapparel@gmail.com.
You are responsible for return shipping costs, and the item must meet the following criteria:

  • The item must be unused and in the same condition as when you received it.

  • The item should be returned in its original packaging.

  • A receipt or proof of purchase is required for all returns.

Please note: we cannot accept returns after 14 days from the delivery date.

Refunds

Once your returned item is received and inspected, we will send you an email notification confirming the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method, and the amount will be credited within a few business days.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account or credit card statement.

  2. Contact your bank or card provider, as processing times may vary.

  3. If you still have not received your refund, please contact us at chiraghapparel@gmail.com.

Exchanges

We do not offer exchanges for defective or damaged items.
However, if you need to return or exchange an item for any other reason, please contact us at chiraghapparel@gmail.com.

eBay, Poshmark, and Etsy Purchases

If you purchased an item through eBay, Poshmark, or Etsy, please initiate the return directly through the respective platform.
We are unable to process returns from those platforms on this website.

Shipping Delay & Refund Policy

In the event that a package is reported as being stuck in transit, no refund will be issued until we have received compensation from the courier.
All refund requests under these circumstances will be processed only after the shipping carrier has completed their investigation and provided reimbursement.

We appreciate your understanding and recommend allowing sufficient time for transit delays before contacting us regarding your order.

Important

We are not responsible for lost or damaged return shipments.
We strongly recommend using a trackable shipping service for all returns.