Shipping Policy
Shipping & Delivery
Free U.S. Standard Shipping
Enjoy free U.S. standard shipping on all orders. We ship domestic orders via USPS, and most packages arrive within 2–5 business days after shipment. Free shipping is applied automatically at checkout.
Worldwide Shipping
We also ship internationally. International shipping rates are calculated at checkout and are not included in free U.S. shipping promotions.
At Chiragh Apparel, we are committed to providing a smooth and reliable shipping experience for customers in the U.S. and around the world.
Order Processing & Shipping Time
Your order timeline is broken into two stages:
1) Processing Time
Includes order verification, quality checks, and packaging.
Orders are processed and prepared for shipment the same business day or the next business day after being placed. We do not process or ship orders on weekends or holidays.
Inventory Notice
Because we sell across multiple platforms, all orders are subject to availability. If an item sells out before processing is completed, your order will be cancelled and fully refunded. We sincerely apologize for any inconvenience.
2) Shipping Time
Once processed, your order ships via USPS (or an international carrier for overseas orders).
• U.S. delivery: Typically 2–5 business days after shipment
• International delivery: Varies by destination and carrier
Delivery times are estimates and not guaranteed.
International Orders, Customs & Taxes
For international shipments, all customs duties, VAT, import taxes, brokerage fees, handling fees, and other import-related charges are the responsibility of the buyer and are not covered by Chiragh Apparel.
These charges are determined by your country's customs authorities and are separate from the purchase price and shipping charges paid at checkout.
If an international shipment is refused, abandoned, returned due to unpaid customs duties or taxes, or cannot be delivered because the recipient fails to complete required customs procedures, any refund may be reduced by costs incurred by Chiragh Apparel, including original shipping charges, return shipping charges, customs duties, taxes, brokerage fees, carrier fees, and other related expenses.
Refunds will only be issued after the item has been successfully returned to Chiragh Apparel and inspected.
If an item is lost, damaged, abandoned, seized by customs, destroyed, or otherwise not returned to Chiragh Apparel, no refund will be issued.
By placing an international order, you acknowledge and agree to these terms.
Shipping Policy & Disclaimer
All delivery timeframes provided are estimates and not guarantees. Once an order has been handed over to the carrier, we are not responsible for carrier-related delays, missed delivery dates, or service disruptions.
If you need an item by a specific date, we strongly recommend placing your order well in advance and selecting an expedited shipping option at checkout (if available).
By placing an order, you acknowledge and accept this shipping policy.
Shipping Delay & Refund Policy
If a package is reported as being stuck in transit, a refund will not be issued until the shipping carrier completes its investigation.
Refund requests under these circumstances will be processed only after the carrier’s investigation is complete.
Delivered Packages (Lost / Stolen / Misplaced)
Once your order is marked delivered to the address provided at checkout, we are no longer responsible for the package. We are not liable for packages that are lost, stolen, or misplaced after delivery.
If you experience an issue after delivery, please contact the carrier directly for assistance.